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Planned Disaster Recovery Exercise for eSignature & IAM in NA3 Production

08/24/2025

Docusign will undertake a planned disaster recovery exercise on Sunday, August 24, from 3:00 AM UTC to 5:00 AM UTC. The scope of this exercise is to perform a regional full-platform failover of eSignature and IAM in the NA3 Production environment.. 

This exercise is not expected to cause downtime or impact eSignature or IAM services, however we are notifying customers as a precautionary measure.