Lee Fisher

Trust is the central challenge facing government agencies as they adopt agentic AI—and it must be built the same way agencies have always governed people: through clearly delegated authority and verifiable records. Because AI policies describe intent but don't prove what happened, agencies need centralized, structured agreement data.

States face growing pressure to reduce SNAP payment error rates under new federal mandates. Docusign Intelligent Agreement Management (IAM) helps modernize SNAP intake and verification with secure digital workflows, helping to reduce payment error rates, avoid federal financial penalties, and automate eligibility verification.

Housing authorities face growing pressure to complete tenant recertifications accurately and on time while serving vulnerable populations. Manual, paper-based processes create delays, increase compliance risk, and add barriers for residents. Docusign Intelligent Agreement Management (IAM) provides secure digital workflows designed to help agencies streamline recertifications and support consistent HUD-aligned processes.

A new OMB memorandum is reshaping how federal agencies manage IT procurement by requiring CIO approval for key digital service contracts and increased visibility into vendor pricing and utilization. Docusign Intelligent Agreement Management (IAM) provides a centralized system of record to track agreements across the contract lifecycle.

San Miguel County, Colorado, transformed its contract processes using Intelligent Agreement Management (IAM). The County reduced turnaround times, improved transparency, and created a searchable digital repository spanning decades.

Bipartisan momentum around the ePermit Act is accelerating efforts to modernize federal permitting. Intelligent Agreement Management (IAM) transforms the infrastructure that powers how agencies create, commit to, and manage permits at scale.